Frequently asked questions (FAQ)
Artificial. All of our flowers are fake but look real. We specialize in flowers that mimic fresh blooms. More info on our flowers here.
Yes, we sell samples of most of our flowers. Limit 1 flower type/color per customer. Sample flowers have short stems and may have other imperfections. They’re sample for color and quality and are not meant to be used in bouquets or arrangements. Please contact us to get pricing and purchase sample flowers.
Absolutely! If you are a local bride or traveling near Burlington, VT, we would be happy schedule in-person consult. If you are not local, we offer phone consultations as well. First consultation is free whether you order from us or not.
Yes, we do! We love custom orders and will work with you to create your dream bouquet. Please read this section for more info.
As soon as you decide to order from our shop, please place an order so we can schedule it for the next available shipment date. Here is more info on how long it takes for your order to ship.
Yes, for an additional fee (click here for more info). Rush orders guarantee arrival by your wedding date. Please contact us to double check if rush order is available for your date.
All payments are securely processed by Stripe or Paypal. All major credit cards are accepted. Checks are accepted for local orders only.
Shipping, returns & exchanges
This depends on how large your order is and if it’s customized. Single bouquets ship within 6 weeks, while larger orders can take up to 3 months. More on production and shipping times can be found here.
When you place an order, you will get an email confirmation with order details. Once your order is shipped, you will get an email with tracking information. If you’d like to check the progress of your order and did not get the shipping notification, please contact us.
Orders of $300+ within the U.S. qualify for free shipping regardless of order size. Discount is automatically applied to your cart. International orders don’t qualify for free shipping.
All bridal bouquets are packaged in their own keepsake box that’s placed into a corrugated shipping box. Smaller bouquets are wrapped in cellophane. Our shipping boxes are sturdy and rated to withstand 200lbs/sq.inch of force.
Yes, definitely! We ship all over the world and shipping will be calculated once you add items to your cart.
We pack our flowers well to prevent damage. If your order arrives damaged, please contact us immediately. Please read our policies for more information.